Welcome to ITSM&CI

We are training and consulting company focused on IT Service Management and Continual Service Improvement

Our Vision:
Become a certified organization with an international reach.
Our Mission:
Help in continual improvement of IT services in all areas where they are provided.

Please feel free to look around and let us know about your needs. We are usually responding in 24 hours.

Our Services

Trainings and consultations

We will prepare trainings according to your needs

Trainings at your premises, subject, range, speed and time which it suits you

- Windows (versions Windows XP, Windows 7, Windows 10)
- MAC OS (all versions)

- MS Office (MS Word, Excel, Outlook, Powerpoint, OneNote, Publisher)
- WordPress

Contact us and let us know about your needs

Web design

Creating responsive web sites using WordPress.

We will design web according to your specifications.
What we need from you:

Let us know what kind of web you need (blog, eshop, static web, etc)
Have ready your logo and your company information
Prepare draft look of your site (what do you need to put in menu, what each page should contain)
Prepare your text documents (MS Word) - content of pages, privacy policy,...

What we will help you with:

We will help you to buy and register domain and hosting for acceptable price
We provide all installations - WordPress, Theme, Plugins...
We will help you to select appropriate Theme, recommend Plugins
We can translate your text and forms from English to Slovak or from Slovak to English

Contact us for preparing proposal

Online support

Support is provided by remote connection to your computer using TeamViewer

According to your operating system click on the picture below. When program starts, tell your ID number and password to the support.
See also more detailed manual below.

Manual for using TeamViewer support:

1. Press corresponding button on the left side according to operating system in your computer.

2. Wait for program to download - you don't need administrator's rights and you do not need to install it.

3. On the bottom bar of the computer you will see that software is being downloaded. Do not close this window:


4. After downloading the program, press Run:


5. After starting the program, wait for connecting to the server (green indicator "Ready to connect…"), then tell the support "Your ID" and "Password":